Job Information
Ecommerce Sales Coordinator – Permanent (5304)
N/A Stoke-on-Trent, Staffordshire 330 Days Ago
Posted: 07-08-2019
16,500 to 18,000 - 16,500 to 18,000 Per Annum
between 8:30am – 5:00pm (7.5 hours per day)
Salary: £16,500 - £18,000 per annum DOE

Candidate Requirement:


  • Proven experience in a similar customer orientated role
    Will be educated to GCSE level and have grade C or above in Maths and English
  • Are comfortable with MS Office, in particular MS Excel
  • Be self-motivated, highly organised and able to work well under pressure to meet deadlines whilst prioritising a busy work schedule
  • You will be an excellent communicator (both written and oral), paying high attention to detail
  • You must be comfortable in dealing with people of all levels to build relationships, grow sales and increase brand awareness
  • You will be a confident, flexible team player with a creative flare and a can-do attitude


  • Experience with Microsoft Dynamics Navision
  • Experience working with Online Vendors, such as Amazon and eBay would be advantageous
  • Have experience working to targets


Job Description:


Our client is a successful supplier of products both to customer, trade and online. Offering a modern way of working in modern offices and offering excellent renumeration packages, onsite parking and development opportunities. The role will be working in a small and friendly team with the customer and their products at the forefront.


The role of the Ecommerce Coordinator will be reporting to the Ecommerce Sales Manager.


With their rapidly growing E-commerce Department, this role involves providing sales support to the Ecommerce Team, by coordinating a group of customer accounts, managing and implementing online promotions, liaising with customers, suppliers and internal departments to build and maintain relationships whilst increasing sales across the brand.


The key duties of the role will include:

  • Co-ordinating a variety of customer accounts
  • Support the implementation of promotional campaigns to achieve sales
  • Assist the Sales Team to ensure delivery of all campaigns and promotions are uploaded
  • Manage the day to day communication with the ecommerce businesses
  • Process and manage sales orders
  • Dealing with customer requests
  • Maintain control of customer forecasts and help stock turn
  • Liaising with internal departments to ensure customer orders are delivered on time and enquiries are responded to quickly and efficiently
  • Process backorders weekly and manage all facets of sales admin
  • Develop and build customer relationships
  • Produce customer reports to help the Sales Team
  • Provide assistance and support to the Sales Reps and Agents
  • Work towards targets
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