Job Information
Customer Support Advisor - Temporary (12909)
N/A Stafford , Staffordshire 398 Days Ago
Posted: 09-11-2017
Full-Time
8.45 - 8.45 Per hour
Monday to Friday, 8.30am – 5.00pm
Commercial
Salary: £8.45 per hour

Candidate Requirements:

  • Educated to a degree level is highly preferred
  • Excellent telephone manner
  • Previous customer service experience
  • Be able to cope well under pressure
  • Strong administration skills

Job Description:

Our client is a leading specialist software organisation based in Stafford who have an opportunity for a Customer Support Advisor to join their existing team. The Customer Support Advisor is the front line for all customer enquiries into the business. This role is pivotal to the business as the volume of work is ever-increasing due to the company securing new clients.

 

  • As the Customer Support Advisor you will aid new customer set ups. You will be trained to support with technical set ups.
  • Dealing with customer requests via phone and email
  • As the Customer Support Advisor you will set-up and amend finance rates using a bespoke system
  • Creating dealer accounts and replicating lender rates
Apply Now