Job Information
Customer Advisor – Temporary (13074)
N/A Stoke-on-Trent, Staffordshire 26 Days Ago
Posted: 27-08-2019
Full-Time
8.75 - 8.75 Per hour
35 Hours per week
Commercial
Salary: £8.75 per hour

Candidate Requirement:

  • Client focused
  • Excellent telephone manner
  • Highly organised
  • Must have a keen eye for detail
  • Warm and personable nature

 

Job Description:

A fantastic opportunity has arisen for a Service Advisor to work for a well-established company who offers a warm and friendly environment. As a Service Advisor you will be responsible for providing exceptional customer service to a range of external clients and internal

 

  • The role of the service desk advisor will be to make outbound calls to contractors finding out information on jobs they are assigned to
  • The service desk advisor will be finding out when they attended client site, what work was carried out and when the job was complete
  • The service desk advisor must be able to objection handle as contractors will want to send an email however info must be taken over the phone and the system updated
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