Job Information
Claims Investigator – Permanent (5172)
N/A Stoke-on-Trent, Staffordshire 345 Days Ago
Posted: 05-08-2019
16,000 - 18,000 - 16,000 - 18,000 Per Annum
37.5 hours Monday – Friday
Salary: £16,000 - £18,000

Candidate Requirement:

The Claims Investigator role would suit an individual who has worked within a claims or compliance environment and looking to move into an investigative role and who have a keen interest in fraud.


  • Knowledge of insurance claims handling and principles
  • First class communication skills
  • Business awareness in a commercial environment
  • High degree of organisational skill in terms of prioritising and managing work loads
  • IT literate
  • High ethical and professional standards
  • Ability to work in a fast paced and changing environment
  • A self-motivated, team player

Job Description:

This financial services client has an exciting opportunity for a Claims Investigator to join their city central office due to recent expansion. The Claims Investigator will join a large organisation with several UK offices and will be rewarded with the benefits that come from working with a large employer.


The Claims Investigator will be a challenging and fulfilling role for those looking to specialise in investigating fraud across a whole range of industry sectors.


  • Undertake desktop investigative interviews using cognitive interviewing techniques
  • Maintain an ethical & professional manner, employing best practice & key investigative competencies
  • Investigative planning and preparation
  • Gather evidence, identification and analyse information
  • Promote & maintain the profile of fraud management
  • To provide support to colleagues regarding fraud detection and containment
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