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Part Time Administrator

Part Time Administrator

Part time role for someone with excellent customer service skills, this role will be working in a small team and will be based in Stafford

Our client is a leading provider in their field who prides themselves on delivering exceptional service to their customers whilst maintaining a positive and supportive work environment for all team members.
They are now looking for a self-motivated, Part Time Administrator with exceptional communication skills and good IT knowledge to join their small but busy team in Stafford.
 
Job Description: 
 
The Part-Time Administrator will work closely with customers via telephone and email to handle enquiries, book in diaries, and update details. 

  • Field incoming calls/emails and updating customers.
  • Plan the diary for operatives to ensure the workload is managed effectively.
  • Call customers periodically with certain updates on their orders.
  • Ensure reminders are emailed/text within SLAs.
  • Take payment details from customer’s debit/credit cards and process this through accordingly.
  • Maintain spreadsheets and filing systems.

 Candidate Requirements:
 
The Part-time Administrator will be experienced in handling customer enquiries and working within an office-based role. 

  • A professional individual who has excellent customer and administration experience
  • Experience using Word, Excel, and Access
  • Can liaise well at all levels
  • Good standard of literacy and an effective communicator
  • Someone who can evidence that they are able to work using their initiative

Hours:  18 hours per week – Over 3 days with flexibility on days and times
Salary:  £ 11,456.64 per annum

Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.

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