Job Information
Credit Controller - Permanent (20772)
N/A Stoke-on-Trent, Staffordshire 380 Days Ago
Posted: 21-05-2019
17,000 - 17,000 Per Annum
Monday to Friday, 40 hours per week
Accounts & Finance
Salary: £17,000 per annum

Candidate Requirements:

  • Ability to communicate via telephone in an enthusiastic but professional manner
  • Intermediate/advanced working knowledge of Microsoft Office programmes, Outlook, Word, Excel, PowerPoint
  • Ability to build effective relationships (internally/externally), establishing credibility amongst an extensive client group
  • Ability to interpret and manipulate data clearly and accurately with the ability to extract and identify key issues.
  • Confidence in speaking to other parties via telephone
  • Ability to work to tight deadlines within a team environment, with good organisational, communication and presentation skills
  • Good numerical skills, with the ability to work accurately and showing attention to detail
  • Strong reporting capabilities
  • Self-motivated

Job Description:

The client is a nationwide solution provider within financial services who have seen significant growth over the last few years. They are now looking for a Credit Controller to join their team. The company provides excellent training and development and pride themselves on promotion from within. They offer an extensive benefits list such as bonuses, employee awards, opportunity to receive industry recognised qualifications, excellent holiday packages, pension scheme and company sick pay.  



The Credit Controller is responsible for chasing outstanding invoices and collections of premiums. This is a vital role in the cash-flow of the organisation.



Duties will include:  



  • Preparing, validating and rendering broker statements to ensure they are accurate and current, for use in chasing debt
  • Maintain broker and client feedback onto client systems in a timely and efficient manner
  • Liaise extensively with external parties to ensure prompt payment
  • Establish good work relationships with brokers
  • Monitoring and chasing to ensure prompt settlement of premium by telephone, email and meeting
  • Escalate all issues relating to processing and payment performance to management to ensure these are incorporated in relevant client reports
  • To ensure that all client queries/requests are appropriately logged
  • To provide progress and status reports to management and/or client management as required
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