Job Information
Credit Controller - Permanent (20700)
N/A Congleton, Cheshire 169 Days Ago
Posted: 07-01-2019
Competitive - 18,000 - 20,000 Salary
Monday to Friday, either 8.15am - 4.45pm or 8.45am - 5.15pm
Accounts & Finance
Salary: Competitive

Candidate Requirements:

  • Dedicated Credit Control experience
  • Confident communication skills and an excellent telephone manner to speak to customers who owe money on their account
  • Excellent numeracy and literacy skills
  • Strong customer service abilities and an understanding of query ownership and resolution.
  • Analytical, target driven, ability to work to strict deadlines, proactive and an effective negotiator

Job Description:

Our prestigious client who is based in Congleton requires a credit controller to join their team. The company are a leading services provider in their field, offering bespoke solutions to their customers.  



The Credit Controller is responsible for ensuring that the payment of customer invoices is within agreed payment terms. In addition, they are responsible for the identification and avoidance of bad (aged) debt and exposure whilst ensuring high quality and service to customers.  



As a Credit Controller working as part of an established team, duties will include:  



  • Reconciliation and management of accounts ensuring adherence to credit terms
  • Maintaining proactive contact with customers to ensure invoices have been received, are accurate and clear for payment
  • Speaking to customers in advance ensuring that payments are ready to be issued on time and in full
  • On-going audit and analysis of credit limits to mitigate the risk of exposure
  • Set up new customer accounts accurately, in detail and prior to first invoice due date
  • Make recommendations for legal action to collect monies owed if necessary
  • Communicating and managing customer repayment plans as agreed with Credit Control Manager
  • Take ownership of complex account problems Use judgment and act upon it to recognise where advice and support is needed to resolve account problems
  • Raise & process credit requests
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