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Candidate Requirements:

• Experience in health care or similar patient centred service
• Senior Management experience within a clinical setting
• Educated to a higher degree level
• A relevant professional clinical qualification and registration desirable
• Leadership experience
• Knowledge of setting and monitoring clinical standards
• An understanding of relevant legislation including the principles of The Health and Social Care Act 2008 (regulated Activities) Regulations 2014 and the Care Quality Commission (Registration requirements) Regulations 2009 and The Care Act 2014
• Understanding of the work of the Care Quality Commission
• A fit person to act as the Registered Manager

Job Description:

Our client is a specialist organisation who offer a range of services to the people of mid Staffordshire and have been in operation since 1989. With a friendly and up to date working environment, the organisation firmly believes in their company values and strongly believes in the importance of employee engagement.

This is an Executive Level appointment, and the post-holder will be a member of the Executive Team. As the Director of Care, you will be the Senior Executive with overall responsibility for the delivery of a high quality, patient-centred, holistic service to patients, carers and their families in all the forms this may take.

The Director of Care will be responsible for managing the development and provision of all clinical care services delivered through the organisation, whether directly, or in partnership with others. You will oversee the management of housekeeping, laundry and catering. You will also be responsible for all aspects of the nursing and care resources and for directly employed therapy services. Duties will include:

• As Director of Care, you will be responsible for overseeing the care received by patients and their families.
• Managing and leading the care services including developing strategic and operational plans, providing advice and leadership to the Executive Board of Trustees and taking responsibility for the financial management of all services.
• Working with the Head of Human Resources and Chief Executive, the Director of Care will be responsible for managing all aspects of Personnel Management including taking responsibility for the professional development of the clinical and care teams within the organisation.
• As the Director of Care, you will act as the Registered Manager under the terms of The Health and Social Care Act 2012 and associated Regulations.
• Ensure the organisation’s care services are fully compliant to a CQC “good” rating and compliant with all current legislation.
• Develop and maintain a system to ensure all clinical policies and standard operating procedures are fit for purpose and maintain compliance with relevant legislation as it changes.
• Develop and monitor standards of patient care throughout the organisation.
• Manage (or oversee the management of) all care budgets.
• The Director of Care will provide a key link between the Executive Team and the Clinical Committee, including managing the agenda and papers.
• Oversee the role of the organisation in developing education and training for professionals and carers within Mid-Staffordshire.
• As Director of Care, you will ensure that staff are suitably qualified and that their skills are kept up to date and developed to provide high quality care.
• Provide written and verbal reports to Trustees to assist them in making decisions.
• Act as the Caldicott Guardian to ensure the confidentiality and appropriate use of patient information.
• Oversee the provision of effective administrative support across the organisation.

Candidate Requirements:

• Experience of managing compliance in a financial industry
• Have at least 12 months experience in a similar level role and/or proven experience as a Compliance Manager
• BSc/BA in Law, Finance, Business Administration, or related field
• Certified compliance professional desirable
• In depth knowledge of industry or similar industry standards and regulations
• Enforcement experience and relevant system experience desirable but not required

Job Description:

Our client is a successful family business that has an opportunity for a Risk and Compliance Manager to join their team. As an FCA regulated company, the individual will be responsible for coordinating the creation, review and implementation of policies and procedures established by the relevant regulators, as well as applying and interpreting audit and compliance requirements for various departments.

As the Risk and Compliance Manager you will be interacting with external auditors on matters related to audits of the organisation's internal controls, and assess potential fraud activity, plus develop fraud detection tools. They will also lead and develop the company’s complaints process.

The Risk & Compliance Manager will have a solid background in statistical, analytical, and organisational skills.

Overall Responsibilities:

• Conducting internal reviews and audits, including auditing Body Worn Video camera footage, and regularly liaising with Head of Enforcement
• Conducting compliance risk assessment training workshops
• Conducting environmental audits to ensure the Company meets its environmental requirements
• Advising internal management on the implementation of compliance programs
• Developing risk assessment strategies
• Following up on compliance issues that require investigation
• Evaluating compliance systems and ensuring adequate software is in place, and assisting with developing current systems if appropriate
• Creating monthly, quarterly, and yearly compliance reports to feed into the Management Board
• Ensuring that all employees are thoroughly updated and adhering to the organisation’s policies, regulations, and processes
• Liaising with the HR Manager regularly and developing new policies and practices when required
• Managing Compliance Assistant/Quality Assurance Coordinator upon successful recruitment of that role
• Ensuring that all accreditations and standards such as ISO/CHAS/PCI are maintained, and any additional accreditations are obtained
• Working with the relevant Team Leads, respond to complaints when passed over from the Administration Team - handing Stage 1 of the process
• Monitoring and reviewing call recordings in order to gather facts around complaints
• Handling any Subject Access Requests (SARs) and liaising with relevant team members for information or using the Debt Recovery system to obtain data
• Reviewing the Complaints Procedure to identify any areas to improve or change

Candidate Requirements:

• Strong communicator – both spoken and in written form
• Excellent Microsoft skills – including Excel
• Ability to work to strict deadlines and targets
• Experience of managing substantial and diverse workloads
• A qualification or degree in either criminology, law, policing, or something similar
• Knowledge of TSJ and BCM

All successful candidates must be prepared to undertake a Credit Check and Enhanced DBS check before a start date is confirmed.

Job Description:

Our client is actively seeking a Case Administrator to join their team at their Cannock site. As a Case Administrator you will provide support for the completion of cases in an efficient manner.

The role of Case Administrator will see the successful candidate liaise between departments, be an effective communicator and have the ability to adhere to strict confidentiality agreements at all times.

This role is a temporary opportunity for the next 3–6months with scope for it to go permanent for the successful candidate.

• Managing key cases following from receipt to completion
• Preparing and submitting files for reports
• Provide updates to clients throughout and work to strict deadlines at all times
• Processing queries from clients
• There may be times when you will be requested to give evidence in court

Candidate Requirements:

The Project Manager role will require experience in project or installation management with the confidence to lead a team.

• A wide knowledge of building regulation and industry standards
• Leading multi trade teams such as sub-contractors and direct employees
• Previous experience in uPVC Windows, Doors and Conservatory installation
• Be able to form good relationships with customers
• Can work to a strict timeframe and keeping to costs

Job Description:

An exciting opportunity has arisen for an experienced Project Manager to join a long-standing company due to a recent expansion. Our client prides themselves on their bespoke, customer-focussed approach throughout the entire process and are looking for a like-minded individual to join their team.

The Project Manager will be rewarded with a competitive salary, access to a vehicle and a warm and positive work environment.

The Project Manager will oversee the installation team with a wide range of trades. The role will involve looking after several projects at one time to be in line with budget and customer expectations.

• Site visits to ensure that products are in line with company standards and customer expectations at met
• Ensuring costs and timeframes are being met on each project
• Manage and coordinate numerous staff members from different trades
• Being able to form good relationships with customers
• Complete all paperwork to a high standard
• Ensuring all project information is current and up to date

Candidate Requirements:

• Proven IFA experience – our client is seeking an individual who will have an existing client base
• Level 4 in Financial Advice
• A professional and personable individual who possesses strong communication skills
• A detail accurate individual
• Someone who is self-motivated and driven

Job Description:

Are you looking for a change? Our Financial Services Client is expanding its team and is seeking a well-established IFA to join them. The role will be servicing your existing clients and looking to grow business as well as a straightforward IFA role.

• Talking to clients to determine their expenses, income, insurance coverage, financial objectives, tax status, risk tolerance, or other information needed to develop a financial plan.
• Answering client questions about financial plans and strategies and giving financial advice.
• Advising strategies for clients in insurance coverage, investment planning, cash management and other areas to help them reach financial objectives.
• Reviewing client accounts and plans on a regular basis to understand if life or economic changes, situational concerns, or financial performance necessitate changes in their plan.
• Analysing financial data received from clients to develop strategies for meeting clients' financial goals.
• Preparing or interpreting financial document summaries, investment performance reports and income projections for clients.
• Implementing financial plans or referring clients to professionals who can help them.
• Managing and updating client portfolios.
• Contacting clients regularly to discover changes in their financial status.
• Building and maintaining your client base.