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Candidate Required: 

• Thorough and detailed understanding of FCA/ Lloyds Minimum Standards regulatory requirements
• Excellent knowledge of the Data Protection Act, associated requirements and current developments with the GDPR
• Knowledge of AML/financial crime matters
• Excellent communication skills both written and verbal with the ability to influence at all levels
• Experience of Risk Management
• At least 3 years’ experience in a similar role, supported by relevant industry/professional qualifications. Knowledge of ISO27001would be an advantage
• Insurance Company, Broking, Insurance Claims or Financial Services background required.

Job Description: 

Our client within Financial Services is recruiting for a Compliance Manager to be located in Stoke on Trent. The role of the Compliance Manager will involve managing the Groups Compliance function, reporting to the Head of Compliance and Corporate Services.

• To manage the Groups Compliance Programme
• To support the Groups Risk Management plan
• Support Client audits and new Client tenders
• Provide comprehensive, pragmatic advice to the business on FCA/ Lloyds
• Minimum Standards regulation, ISO accreditation and Data Protection/GDPR
• Oversight of internal audit results and remedial actions
• The compliance manager will also monitor and review company compliance policies

Candidate Requirements: 

• Experience in using Microsoft Office Products
• Knowledge of supporting Windows operating systems
• Previous experience working in an IT service desk/IT Support environment
• Must have a driving license.

Job Description: 

We are looking for an Entry Level IT Support Engineer to join a busy team based at our head office in Stoke-on-Trent on a temporary 6-month contract basis with the possibility of the role going permanent.

• Providing desktop hardware and software IT support in response to incidents allocated from the Service Desk and maintain regular communication with the user
• Providing IT support to technical teams for problem resolution
• Undertaking PC and laptop building i.e. install and configure all correct software
• Delivering IT support for home workers and client site visits where approved by senior IT management
• Resolving IT support incidents and service requests within agreed SLA.

Candidate Requirements: 

• Recent graduate – with a minimum of 2:1 in a business-related subject
• Previous experience within administration would be ideal
• Dynamic and personable individual
• Candidate must be self-motivated and driven
• Strong communication skills with the ability to liaise at all levels
• Someone who is willing to learn and passionate.

Job Description: 

Working for a well-established and progressive manufacturing business who offer a fantastic graduate programme. They are on the market to recruit a Business Administration Graduate to join their graduate programme.

• As a Business Administration Graduate you will be looking after bespoke projects
• Liaising with customers/customer service team/manufacturing along with some design input
• As a Graduate, you will have the opportunity to learn and understand the whole business and progress and develop within this role.

Candidate Requirements: 

• Fluent Italian / Spanish language skills both written and verbally
  Sales/account management experience is essential
• Customer focused
• Confident and able to build strong key customer relationships
• Pro-active and positive contribution to business growth, development & improvement
• Committed to quality and accuracy with a desire to continuously improve
• Communicates positively & effectively, including presentation of information/reasons for decisions
• A flexible, helpful team player willing to take on new tasks and develop self & skills
• Displays passion and pride with the drive to help the company achieve its goals

Job Description: 

We have an exciting opportunity for a fluent Italian or Spanish speaker to work with our prestigious client as an International Sales Executive. Working as part of an established team you will be responsible for promoting, managing and building client relationships with businesses primarily based outside of the UK and generate sales of products to them.

Main duties:

Account Management - Existing Clients:

Contact and management of existing clients by:

• Telephone, Email and other Digital communications such as Skype
• Recording of communications and contact points on CRM System
• Maintenance and updating of all client information on CRM System
• Client profiling to make targeted stock offers
• Sales based pricing negotiation
• Upselling of products & order building
• Relationship building and business development
• Monitor and increase sales levels to customers
• Working to KPI’s to achieve sales targets
• Promotion of company services such as Sales Portals

Business Development – New Clients:

• Proactive sourcing of new customers/clients
• Winning new business
• Conducting due diligence on proposed new clients
• Client profile building
• Making bespoke offers for new clients
• Attending UK and overseas exhibitions to represent the company

Administration & Internal Account Management:

• Administration for warehouse
• Liaising with the Purchasing Team for possible supply channels
• Updating Internal Sales Management Tools and Trackers for Sales & Purchasing
• Assisting with the production of our client’s product pricing
• Order Processing
• Sales forecasting
• Develop, maintain and providing exceptional product knowledge to customers
• Creation of bespoke stock offers for clients
• Responding to inbound information requests
• Proactive shipment status checking / delivery monitoring
• Deal pack production and checking
• Working as part of a team to achieve company targets
• Attending team meetings and sharing best practice with colleagues.

Candidate Requirements:

• Excellent attention to detail
• Organised and disciplined
• Creative
• Excellent InDesign skills
• Excellent Illustrator skills
• Excellent PowerPoint skills
• Digital (web) experience desirable
• Ability to work on projects, exchange ideas and deliver
• Willing to travel within Europe
• Possess good communication skills
• Commitment to personal development

Job Description: 

We have an exciting opportunity to work with our prestigious client within their marketing division. We are seeking a confident and ambitious Marketing Coordinator to join on a permanent contract.

Reporting in to the Chief Marketing Officer, you will be responsible for duties as follows:

• Lead in creating and maintaining marketing collateral using InDesign, Illustrator and PowerPoint.
• Lead in organising 3 marquee events per year; exhibition sponsorship, space and stand, hotels, invitations, on-the-ground logistics etc.
• Assist with the content management of the website and Distributor Hub.
• Assist with other marketing duties as directed.